This webcast, originally held via BrightTALK on November 8th, focuses on understanding how the fast-paced automated self-service creation of virtual machines will impact IT Service Management processes. You will receive a number of critical ‘time-to-market”
View this recording if you want to learn some of the “hidden” dangers associated with an organization when it begins to rely on large-scale orchestration and automation elements to deliver IT services, and lessons learned from the impacts of cloud computing on metrics, reporting and documentation.
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