Healthcare providers worldwide are faced with common challenges surrounding the Patient Insurance Claim process. Manual claims processes are time-consuming and costly, resulting in an increased workload for both hospital administrators and insurers. Missing documents or incorrect information submitted with patient insurance claims can cause payment delays and claim rejections, adversely affecting the cash-flow of the entire hospital.
SoftCo and UPMC Beacon Hospital have worked closely with insurer groups to deliver a powerful eClaims solution that is easily integrated into HIS systems. The SoftCo eClaims solution provides a platform for healthcare organisations to achieve significant internal cost savings, realise improved commercial terms with insurers and uniquely can be delivered on a ‘per claim’ cost basis.
”The SoftCo eClaims solution was easily implemented without having to change all our ancillary systems and allows us to significantly reduce costs.” Patty Devlin, UPMC Beacon Hospital



