The Bank signed a contract with ICS Financial Systems Limited (ICSFS), the global software and services provider for banks and financial institutions in December, 2011, for the deployment of ICS BANKS® solution in the new branches to facilitate a seamless integration of operations in a bid to continue delivering excellent customer experience across all service channels.
The project commenced in February, 2012 and was completed in a record-breaking time of two months in a manner that limited customer discomfort to a near zero level.
Commenting on this, the Managing Director/CEO of Sterling Bank, Yemi Adeola,
“We are accustomed to the strengths of ICS BANKS® solutions through our long experience as a customer with ICSFS. The company demonstrated excellent performance and commitment during the implementation process of ICS BANKS® in our new 90 branches.”
To the General Manager, ICSFS; Mr. Robert Hazboun,
“Sterling Bank is as a major player in providing banking services in Nigeria, and has a great opportunity after the merger process to increase its earnings and leverage its market share by using ICS BANKS® solutions. ICS BANKS® provides clients with incredibly flexible best-of-breed technology and unparalleled support; thus the bank’s customers will benefit from a harmonized product range that blends the best aspects of banking products and financial services.”
ICS BANKS® provides a complete suite of banking business modules with a rich sweep of functionality and features, addressing business needs and automating accounting processes, as needed, to improve a bank’s business performance. ICS BANKS® has always been a pioneer in utilizing the latest technology to serve financial institutions. In addition to its embedded Service-Oriented-
About Sterling Bank Plc: Sterling Bank Plc is a leading commercial bank in Nigeria and one of the country’s fastest growing banks. Originally incorporated in 1960 as NAL Bank (the country’s first investment banking franchise), it acquired the operations of the erstwhile Equitorial Trust Bank in November 2011 in pursuit of its growth and expansion plans. The bank currently operates out of 165 branches across the country.
About ICS Financial Systems Ltd. - (ICSFS): The sister company of International Computer Systems (London) Ltd – (ICS-London)