The company, which is based in Kamas, Utah, had used an internally developed system billing system to support its growing customer base of more than 9000. All West thoroughly explored its service provider options, wanting to work with an organization that would help it meet its goals of enhanced operational efficiency and customer engagement.
According to Vern Dosch, NISC’s CEO, All West’s vision and its portfolio of advanced telecommunications services compliment NISC’s capabilities and industry focus. “All West provides an impressive list of services to consumers living in mountainous parts of Utah and Wyoming. The company’s ability to provide everything from data to television shows their commitment to the growth of their communities. We’re very pleased to have been selected to support their efforts.”
According to Matthew Weller, President of All West, the company selected NISC because it was flexible, responsive and willing and able to integrate All West’s existing mapping system into iVUE. “In addition, NISC offered the services we were interested in at a reasonable price,” he said.
About All West
All West Communications, which was formed in 1912, is based in Kamas, Utah. It offers a full range of services including local and long distance telephone, high-speed Internet, high definition and standard definition digital television. It operates All West Wireless, offering nationwide cellular service with unlimited local calling and a competitive local exchange carrier in areas surrounding it service area. Additional information can be found at http://www.allwest.com.
National Information Solutions Cooperative (NISC) is an information technology company that develops, implements and supports software and hardware solutions for our Members/Customers. We deliver advanced solutions, services and support to more than 600 independent telephone companies, electric cooperatives and other public power entities in 47 states, one U.S. territory, Palau and Canada. NISC is an industry leader providing information technology solutions for consumer and subscriber billing, accounting, engineering and operations, e-solutions, automated mailroom services, bill printing, third-party integration as well as many other IT solutions. NISC has facilities in Mandan, N.D., Lake Saint Louis, Mo., Cedar Rapids, Iowa and Shawano, Wis. and employs more than 900 professionals between the four locations. Additional information can be found at http://www.nisc.coop.