Tracking enquiries and business opportunities across this diverse and innovative further education college had been difficult, especially tracking apprenticeships, work based learning and training, but with the power of Dynamics CRM, Wakefield have delivered to their users an incredibly flexible and functional solution to drive their business development systems, retention and achievement .
Ian Wainwright Assistant Principal from Wakefield College says……
“The Microsoft Dynamics solution that Crimson has implemented at Wakefield will have major benefits for the college in honing our solutions to partners and learners. We have had a great experience during implementation, as the Crimson team fully understand the needs of the sector.”
With the first project implemented on time and on budget, Wakefield College have now decided to expand the use of Dynamics CRM across other areas of the college, adding new and innovative projects, including the integration of the college corporate financial management solution, to enable richer analysis of income targets against the many varied business opportunities.
Utilizing the Event Management aspects of Dynamics CRM and The Crimson Accelerators, Wakefield College will manage business development events, college road shows and training courses, including management and current training courses requiring renewal, such as health and safety courses.
Crimson have also provided a complete BI solution to the CRM implementation to allow for both comprehensive and enriched reporting to be made available to users across the college.
For SMT and individual business managers, the solution caters for the diverse perspectives needed to deliver pertinent and appropriate KPI’s and dashboards to these decision makers. Integration into Outlook for email and calendaring underpins the overall functionality of the solution providing a key business platform for college growth.
Crimson are delighted to be working with Wakefield College. The level of investment we have made in products, services support and resourcing, we hope, puts Crimson as the leading supplier of Microsoft Dynamics CRM solutions in the Post 16 education sector in the UK. We are committed to providing innovative and functionally rich solutions for our customers, and providing the right kind of customer support service