The deal will follow a unique, hybrid BPO model, where McCamish Systems will provide a full range of services to FaithLife Financial for all its insurance and investment products in Canada, including conversion of data, policy administration, customer support, supplying the necessary reinsurance, valuation, accounting, taxation, and generating sales reports.
Ritesh Idnani, COO, Infosys BPO said, "Infosys BPO is delighted to partner with FaithLife Financial to continue to provide superior service to the 33,000 members of FaithLife Financial. Given McCamish Systems’ rich domain knowledge and expertise, we look forward to providing end-to-end solutions to FaithLife Financial. We believe this collaboration is another step towards demonstrating Infosys BPO as a value-based and globally-integrated organization."
"Considering our business plans for the future, it is critical to partner with someone with expertise and agility in the insurance domain, in order to streamline our business processes without sacrificing service to our members. We are confident that McCamish Systems' in-depth knowledge of the insurance business will be a valuable asset in helping us achieve this goal", said Joe Alvarez, Vice-President Business Development and Operations, FaithLife Financial.
For more details visit:http://www.infosysbpo.com/
For more information, contact:
Infosys BPO Ltd., India
Phone: +91 8861257257
James Roger D'silva
Corporate Voice | Weber Shandwick
Phone: +91 9880781969
Phone: +1 519 886 4610