In October of 2011, Celeritas Group implemented Soffront Software CRM, and they have already seen impressive results. “Today, businesses can’t be successful just sitting around waiting for the phone to ring. We must actively prospect, focusing on effective sales creation events,” explained Hal Harvey, president and CFO of Celeritas Group.
Using Soffront CRM, Celeritas Group analyzes all of their marketing activities, such as trade shows, email blasts or web campaigns. “It’s great to be able to analyze history, but even better to be able to analyze the future,” continued Harvey. “Through this type of analysis, Soffront helps us determine the most effective means of reaching our revenue goals.”
Soffront’s CRM makes it easy for Celeritas Group to see the big picture, because all of their data is at their fingertips, on one page. The ease of use design reduces the amount of time spent searching for information, removing the tedious clicking and scrolling prevalent in many competing products. Flexible, functional queries and reports allow Celeritas Group to easily customize the software to meet their needs.
Celeritas Group now has a comprehensive leads database and a complete picture of their sales pipeline. “This capability allows us to better track opportunities and forecast revenues.” Harvey concluded, “Soffront is helping us improve sales cycle visibility, customer service, and new market development.”
For twenty years, Soffront has provided CRM solutions for small-to-medium sized companies. Compared to other leading CRM providers, Soffront CRM has a much higher adoption among users. Soffront CRM drives more sales by helping sales teams spend more time selling and less time in the CRM. Companies that switch to Soffront report significant cost savings with drag-and drop customization and the elimination of add-ons. Soffront's integrated CRM contains all of the required functionality including sales, marketing and customer service automation; as well as, workflow, document, and project management. Soffront CRM provides a higher return on investment, generating more revenue, more savings and a better user experience and adoption. Soffront is privately held, debt-free and profitable.