Since its inception, Visual Retail Plus has been "Designed with the Touchscreen in mind," making VRP the first retail solution that was touch centric. As touch technology becomes more ingrained in our everyday lives, other companies strive to integrate touch technology into their designs, but VRP has them outclassed by decades.
Point of sale touch screen comes in all shapes, sizes and colors, from a 5” screen to a giant 55” mega screen. They can be desktop mounted, wall mounted, pole mounted, or built into a counter or workspace. Your only limit is your imagination. Just about every all-in-one solution is based around touch technology. From expensive CRT tubes of yesterday to the flat, sleek touch panels of today, the technology has come a long way. There are many ways that a touchscreen can improve the overall experience of an end user, some are readily apparent, and some come as a bit of a surprise.
It's natural to point at what you want. This instinctive gesture is something we learn in infancy. That familiar comfort translates directly to POS technology, making everyone feel like an expert. Cashiers, who may be hesitant of technology, find a certain ease in its use. The intimidation of using a keyboard and mouse are removed, streamlining the experience for a cashier that may or may not be technically savvy. This is also a boon when it comes to ease of training. By limiting the interface to user specific buttons, the mystery of a 'right click' or lining up the selection cursor is dispelled. A 'point and click' experience becomes a 'touch here' experience. In addition to this, by eliminating the keyboard and mouse commands, the physical hardware footprint is reduced. If there's one thing any retailer knows, every square inch of space has a value on it.
When employing a traditional keyboard and mouse interface, the user has to move the mouse, click, move some more, click again, maybe re-center the cursor, then move some more and click some more. Over the course of a day, all these precious seconds turn into precious minutes. Minutes that could cause someone to put down merchandise and walk out of the store. A string of touch commands is significantly faster than archaic ways of communicating with the system. The more you can get done in any given time, the more time you have for other things. If using VRP in a back office environment, adding items, receiving, accounting, are all more dynamic, being designed for such a medium at its core. At a point of sale, a touchscreen increases speed and efficiency drastically, leading to shorter lines and happier customers.
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