And to better support the ever-growing range of corporate technologies, the latest version of NetSupport Manager also delivers optimized remote support capabilities for the latest Mac® and Linux platforms.
NetSupport Manager Mobile Control
With a 23-year pedigree in corporate remote control and a current install base exceeding 10.5 million systems, NetSupport Manager is relied on by organizations worldwide to deliver timely, accurate, and secure remote support.
The NetSupport Manager Mobile Control is another development in ensuring the efficiency of the modern service desk, giving businesses the means to proactively support their customers regardless of location.
The new Control provides mobile remote control for existing NetSupport Manager remote control users from any iPad, Android Tablet, or Kindle Fire.
Free to download from iTunes, Google Play, and the Amazon app store, the Control allows a user to quickly search and connect to local computers by either IP address or PC name – or for anywhere access to browse, connect, and view remote computers utilizing the free NetSupport Manager Internet Gateway component.
The Control provides full remote control, chat and message capabilities of any remote PC running an existing NetSupport Manager Client (version 11.04 or later).
Enhanced Mac® and Linux Support
NetSupport Manager is the most flexible solution of its kind, combining support for Windows, Linux, Mac® and a range of mobile systems, with a wealth of advanced system management functionality.
The latest update to NetSupport Manager’s Mac® and Linux ‘Client’ ensures you can deliver optimized support to the latest Mac® OS X’s - including Mountain Lion and Linux distributions. Key among the functionality enhancements is the ability to transfer files seamlessly and securely to and from Mac® and Linux systems.
Commenting on the latest updates, NetSupport’s Managing Director Al Kingsley said: “NetSupport Manager’s longevity and success is based on the investment we make in ensuring the product remains relevant in a continually changing IT climate. Flexibility is key and, with our new Mobile Control our customers can rest assured that we have recognized the importance of being able to back up your office-based teams by also being able to offer support on the move using the latest tablet technology.
“Our multi-platform support also continues to evolve and we’re delighted to be able to extend our remote control capabilities for Mac® and Linux systems.”
If you’re new to NetSupport Manager you can download a free 30-day trial copy of the product’s Windows desktop ‘Control’ and remote Windows, Mac® and Linux ‘Client’ components at www.netsupportmanager.com.
New Product Tours
NetSupport’s new range of pre-recorded product tours is the ideal starting point for anyone wanting to familiarize themselves with our technology. These can be found at: www.netsupportsoftware.com/
Headquartered in the UK, NetSupport has been delivering market-leading remote control and desktop management software solutions to corporate and education customers since 1989. NetSupport Incorporated (NSI) represents the group’s interests in the USA, Central and South America and the Caribbean. From its headquarters in Atlanta, Georgia, NSI has developed a strong and loyal customer base thanks to the excellence of its sales and support services. The range of high quality and secure solutions it offers has helped NSI establish long-term relationships with many major US corporations, federal agencies and education districts. In late 2011, the company reached the milestone of its 10 millionth license sale.
Its flagship products are the highly successful NetSupport Manager remote control and PC management application and NetSupport School, the market-leading classroom management and training software solution for Windows®.
NetSupport’s evolving product range also includes: NetSupport DNA, delivering advanced enterprise asset management; web-based ITIL-compliant incident management solution NetSupport ServiceDesk;
NetSupport solutions and their derivatives are sold worldwide and enjoy market-leading status in many countries. NetSupport has won many awards including “Best in Tech” winner by Scholastic Administrator, winner in the Tech & Learning Awards of Excellence, and NetSupport has recently been recognized as one of the year’s best ed tech products by eSchool News for a 2012-2013 Readers’ Choice Award.
For more information about NetSupport, visit www.netsupport-
Press Contact: Allison Hedges a.hedges@