Ciena Healthcare's Manor of Novi Skilled Nursing Facility Earns Five-Star Government Rating

PRLog (Press Release) - Oct. 8, 2012 - The Manor of Novi, a Ciena Healthcare managed skilled nursing facility located in Novi, Mich., has earned a Five-Star Quality Rating from the Centers for Medicare and Medicaid Services (CMS), which signifies a “much above average” rating.  

Five stars is the highest and most respected rating a nursing home can receive, and is based on health inspections, staffing and quality measures.

“At the Manor of Novi, we are committed to excellence and are honored to be recognized for the high quality care we provide our residents daily,” said Lisa Berthold, administrator.  “Our Director of Nursing Kim Johnson and every member of our staff takes great pride in delivering exemplary care in a safe, compassionate and home-like environment.”

CMS developed the Five-Star Quality Rating System to assist consumers, their families and caregivers in finding and comparing nursing homes more easily and to help identify areas to ask questions.

The rating system for U.S. nursing homes was modeled after the American Automobile Association's worldwide rating of hotels.  It gauges comprehensive aspects of elder care, including staff-to-resident ratio, cleanliness, staff ability to prevent and treat simple medical problems and attention paid to upkeep of patient appearance.

“This Five-Star rating is consistent with the high level of service, quality and responsive patient care that is provided by this Ciena Healthcare facility around the clock, 365 days a year,” said Tricia Tomkinson, regional director of operations, Ciena Healthcare.  “The experienced, dedicated team of professionals at the Manor of Novi who work to meet and exceed each resident’s needs is extremely deserving of this recognition.”    

About Manor of Novi
The Manor of Novi offers state-of-the-art short-term rehabilitation facility combined with unsurpassed long-term skilled nursing care, all in a comfortable, feels-like-home environment.  Located in the bustling city of Novi, Mich., this recently renovated 140-bed community offers a suburban setting convenient for both residents and their families. The competent, caring, medically trained staff is focused on providing high quality, personalized and compassionate care around the clock, seven days a week.  For more information, call The Manor of Novi at (248) 477-2000.

About Ciena Healthcare
The Ciena Healthcare organization is comprised of 32 skilled nursing communities located in Michigan and four communities located in Connecticut, managed by Regency Healthcare Management, LLC.  Ciena communities are diverse and collectively serve all resident and patient nursing care needs from short-term rehabilitation stays to long-term residency.  Founded in 1998, Ciena Healthcare communities offer a holistic approach to patient care and are fully committed to residents’ needs and well being while also promoting their independence.  Ciena’s vision is to change the way nursing communities are operated and perceived by providing and developing communities that feature private rooms, ambiance, attention to detail and quality food preparations, all delivered by high quality, compassionate and dedicated professional, support staff.  For more information, visit www.cienafacilities.com or call (248) 386-0300.