“Trane Helical Rotary (Screw) compressors are extremely reliable and we always want to provide our customers with the assurance that, in the unlikely event of failure, we would be able to get their chiller back in to useful service with the minimum of delay,” said Imad Kaba, sales director for Trane in the Middle East and Africa. “The opening of this new Trane facility will significantly reduce associated cost, time and stress in handling major compressor issues.”
Situated on the Eastern Ring Road of Riyadh, the new Trane facility is staffed with factory trained personnel who use only original parts and processes to ensure that refurbished units are returned to the expected level of performance and reliability associated with Trane technology.
“This is indeed a great occasion as it will enable us to provide even higher levels of service and support to the extensive Trane customer base in the Kingdom,” said Mustapha Nakouzi, general manager for D-Cool, the services division of Dallah Trading Co., the authorized Trane distributor in Saudi Arabia. “We believe that the R’newal service will meet the expectations of our customers because a Trane warranty is applied to every compressor that is overhauled here.”
“Within just a few days of opening, we rolled out our first fully renewed compressor for a major industrial client based out of Yanbu city in the Industrial Area of the Royal Commission of Jubail and Yanbu,” said Zaffrulla Khan, service manager at the Trane Co. For Service, Compressor Facility, Riyadh. “The team carried out the complete process of renewal with all original parts including pressure testing, sand blasting and painting.”