With an ever expanding portfolio of clients, MAP has enjoyed explosive growth and felt their website needed a total makeover that will include nearly 600 new, easy to navigate pages that will allow business to find information on call center services that are industry specific to each visitor while also allowing active customers to use a single log in to view real time messages that are date & time stamped, search out specific messages, add notes for follow up and a host of other features that always available where the client has internet access.
Cynar added “our customers are on the move and the new website includes a super user friendly application for smart phones and iPads”. The company expects that every MAP client will be able to serve their customer better and more efficiently. With the new site launch an attorney, HVAC contractor or other small business can easily find information specific to their industry and likewise a person in Buffalo can find specific details about answering services in New York.
The new homepage invites visitors to “like” MAP on Facebook or follow them on Twitter for company news and updates. While on the new site visitors can watch professionally created videos that teach them how to take full advantage of the MAP phone messaging services that offer industry specific features only available from Map Communications.
Map Communications, Inc supports the Disaster Recovery industry by offering live telephone answering services. According to Cynar, “in the event that one of MAP’s call centers is temporarily interrupted from a natural disaster they are able to re-route calls to one of their other call center locations ensuring that every ones needs are being met during times where all other forms of local communications may be temporarily out of service”. The bottom line is communications simply must be available during and after all natural disasters. Lives depend on it.
MAP is a nationwide answering service and call center which serves the disaster recovery industry all over the United States. Since 1990, MAP has been delivering successful custom solutions for nearly every industry. MAP operates five dynamic call centers and is an employee-owned company. For more information on how MAP can fully support your Disaster Recovery Business please visit http://www.mapcommunications.com.