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Follow on Google News | Interactive Intelligence Demonstrates Contact Centre Solutions at Saudi Arabia CIO Summit 2012Vendor showcases cutting-edge Customer Interaction Center® (CIC) 4.0 solution
By: Interactive Intelligence Inc. Mr. Abdul Nasser Bangcola, country manager, Saudi Arabia at Interactive Intelligence says, “The IT sector in Saudi is booming on account of the huge technology investments by the government, the Kingdom’s powerful presence in the oil and gas and financial services sectors and constant innovation by the country’s banks and telecom companies. The market presents a huge amount of business opportunities for Interactive Intelligence. The CIO Summit puts us in contact with a large number of top level IT decision makers across government and enterprises. It gives us a good platform to educate regional CIOs about the strengths and capabilities of our technology and build on our existing base of prestigious clients in the country.” Interactive Intelligence’ Interactive Intelligence has more than 4,500 customers worldwide. The company has been honoured by Frost & Sullivan with its ‘Company of the Year, Contact Center Systems North America 2012’ award. It recently won the ‘IP Contact Center Market Challenger PilotHouse’ award from Nemertes Research, receiving the highest overall score based on end-user ratings in the categories of technology, customer service, and value. Its position as a leader has been confirmed in Gartner’s 2012 Magic Quadrant for Contact Center Infrastructure, Worldwide report. About Interactive Intelligence Interactive Intelligence Group Inc. is a global provider of contact center automation, unified communications, and business process automation software and services. The company's unified IP business communications solutions, which can be deployed on-premise or via the cloud, are ideal for industries such as financial services, insurance, outsourcers, collections, and utilities. Interactive Intelligence This release may contain certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC Interactive Intelligence ININ-G Product Information Contact: Product Contact: Abdul Nasser Bangcola Country Manager, Saudi Arabia Interactive Intelligence Mobile: +966 (50) 5293781 anbangcola@inin.com End
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