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cVidya Expands its Managed Services Offering for Operators to Better Reduce Costs

cVidya’s in-house experts offer delivery, operation, analysis, and strategic planning services with long term maintenance and support

 
PRLog - Sep. 24, 2012 - London, September 24, 2012 - cVidya Networks, (www.cvidya.com) a global leader and innovative provider of Revenue Intelligence solutions for Telecom, Media and Entertainment service providers, announced today the launch of their new outsourced Managed Services offering. The comprehensive Managed Services offering enables CSPs to reduce costs, optimize business efficiency, and focus on their core business functions by retaining cVidya’s in-house and offshore experts to assist in product delivery, operation, strategy, and support. cVidya has already deployed its Managed Services offering with several large customers.

Outsourcing partnerships with domain experts has become increasingly popular in recent years for telecom operators. cVidya Managed Services for operators includes consultation with industry experts, integration of cVidya’s advanced solutions, and long term maintenance and support. cVidya customers benefit from end-to-end strategic planning and business analysis services covering all operational functions leading to reduced operating expenses, improved operational efficiency, and enhanced revenue leakage resolution and reclamation. cVidya also partners with industry leading firms in order to jointly offer the Managed Services suite to operators.  

“cVidya’s outsourcing services have been proven to provide high value for its customers,” said Alon Aginsky, CEO and President of cVidya. “The nature of the telecom market is such that outsourcing specialty services has become a necessity. Our decade of operational experience with dozens of customers gives cVidya a unique advantage. We know how to tailor our services to each individual operator and work together with management to help realize corporate goals and targets.”

cVidya Managed Services is comprised of three products: ProVide™ Delivery Services, ProTect™ Post Production Services, and ProGress™ Strategic & Business Analysis Services. ProVide offers a fully scalable, cost effective, and transparent service which includes analysis, design, testing, integration, and rollout of cVidya solutions on a quarterly, iterative basis. ProTect is a managed service for operation and assessment of the rollout of cVidya customer tailored solutions which include regular reports to verify system operability and stability as well as front end administration and production automation governance. ProGress assists operators with ‘business as usual’ and long term Revenue Intelligence strategy development and business analysis as well as identifying and closing revenue leakage gaps.

For more information about cVidya’s Managed Services offering, please see: http://www.cvidya.com/Managed_Services.html

About cVidya Networks
cVidya Networks is a global leader of Revenue Intelligence solutions for telecom, media and entertainment service providers. Innovative cVidya solutions serve to maximize margins, improve customer experience and optimize ecosystem relationships by encompassing Revenue Assurance, Fraud Management, Operational Risk Management & Compliance, Sales Performance Management and Pricing Analytics.
The cVidya experts and consultants have established a stellar track record by achieving rapid ROI and lower TCO for over 150 customers. Operating regional offices worldwide, cVidya has partnered with leading vendors to implement an impressive base of operational solutions. cVidya’s customers include British Telecom, Telefonica Group, Vodafone Group, AT&T, O2, MTN and Swisscom. Follow us on Facebook, Linkedin, Twitter or visit us at www.cvidya.com and YouTube.


Media Contact:
Jeremy Hess
NCSM Strategic Marketing
jeremy@ncsm.co.il
T: +972-547-684139
@NCSM_PR

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Source:cVidya
Country:Israel
Industry:Telecom
Tags:cvidya, managed services, revenue intelligence
Shortcut:prlog.org/11982314
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