At the heart of “Impact Sourcing” is the goal to create jobs for individuals with limited opportunity and in rural or economically depressed communities. These jobs of the future would principally be directed at workers in Business Process Outsourcing (BPO) centers to provide high-quality, information-
The twelve-month study spanned 24 countries and over 100 stakeholders across service providers, government ministries, departments and agencies, investment promotion agencies, trade bodies, buyers and other experts. Avasant’
The Avasant study estimates the market size for Impact Sourcing to be over US $10.7 billion, employing nearly 561,000 people. With a booming BPO sector, it is projected that by 2020, the market for Impact Sourcing services will grow to employ 2.9 million people and generate revenues of US $55.4 billion. Simply put, Impact Sourcing could account for up to 17 percent of all global BPO services spending by 2020, growing at more than double the rate of the traditional BPO industry.
Commenting on the report, Kevin S. Parikh, Sr. Partner and CEO, Avasant said, “Impact Sourcing has the effect of raising the spirits and dreams of individuals that have never had an opportunity to be part of the Global Economy." He also added, “We hope that Avasant’s collaboration with the Rockefeller Foundation on this project will yield poverty reduction, not just in emerging countries, but also in more developed economies.
During the course of its research, Avasant worked towards identifying opportunities and challenges for scaling Impact Sourcing sector. Based on Avasant’s survey findings, a handful of governments are providing the targeted incentives to spur Impact Sourcing and job creation. To foster employment for poor and vulnerable people in the BPO sector, policy makers will need to align their policies and incentives to the needs of the Impact Sourcing sector.
“Impact Sourcing provides an enormous opportunity for governments to harness the skills and talents of often marginalized populations, and put them to work in good sustainable jobs” said Eme Essien Lore, Interim Managing Director, The Rockefeller Foundation Africa. “The Rockefeller Foundation is proud to have funded this important report from Avasant. Identifying the right policies for governments to establish a thriving impact sourcing sector is integral to its success and ultimately in creating employment options for poor and vulnerable people.”
The report also outlined several recommendations for policymakers to drive greater employment of poor and vulnerable people in the private sector by creating incentives and policies to encourage training and organizational development.
Dr. Pradeep Mukherji, Avasant’s President & Managing Partner added “For governments around the world, Impact Sourcing takes advantage of business imperatives to expand the supply of labor while simultaneously generating large scale employment for poor and vulnerable people. With the endorsement and backing of governments, buyers and suppliers of IT services have an opportunity to implement a sustainable socially responsible sourcing model at an affordable price.”
Avasant is next generation management consulting, research and events firm servicing global clients across the public, private, and non-profit sectors. Avasant provides services in the areas of Strategic Sourcing, Technology Optimization, and Globalization Consulting; helping its clients to achieve superior business outcomes. Avasant’s talented team of consultants, lawyers and technologists average over 20 years of industry-honed experience and have conducted over 1,000+ engagements in over 40 countries worldwide. For more information on Avasant, please visit http://www.avasant.com
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