OrecX’s new Oreka MR (Mobile Recording) software will capture both inbound and outbound mobile calls, and it fully integrates with the Oreka TR (Total Recording) platform. There is no need to change SIM cards and no new infrastructure is required. The software runs off of an OrecX Recording Server which is connected directly to the company’s telephony switch.
“It is becoming more and more essential for businesses across all industries to capture both landline-based and mobile-phone-
Oreka MR is compatible with a variety of recording methods to ensure two-way call capture regardless of the user’s mobile carrier. These methods include:
1. Conferencing the recording system as a PSTN number (automatic on BB via app, manual on Android and iOS)
2. Using an operator-independent call routing application (OptiCaller)
3. Working with a mobile-ready infrastructure, such as Broadsoft Broadworks with SIPREC
Learn more at http://www.orecx.com/
About OrecX LLC
Headquartered in Chicago, IL, OrecX offers the most affordable and easy to install, maintain and use call recording software for ITSPs and contact centers, and our software incurs no installation costs, provides same-day ROI and is offered in both open-source and open-architecture formats.
More information is available at http://www.orecx.com/