The charging socket on my Kindle Fire had recently gotten loose and made it difficult to charge. I contacted Amazon about the problem and they decided to send me a replacement Kindle Fire. I was VERY shocked to experience such great customer service. When the new Kindle Fire arrived, I was excited to backup my existing Kindle Fire so that I could "clone" the new Kindle Fire to be just like my old Kindle Fire. I searched the Amazon website and other forums online to find instructions for cloning or restoring my new Kindle Fire to be like my old Kindle Fire. I wasn't able to find any instructions, so I contacted Amazon support. After a 20 minute chat, the end result of that chat is there is no backup solution for the Kindle Fire and hence no way to clone or restore an old Kindle Fire to a new Kindle Fire. Amazon's solution is to have a person manually re-download all their content (books, apps, videos, music, etc) from the Amazon cloud. The problem is that none of the settings are in the cloud. For game apps, as an example, that means none of your progress is saved. So after manually downloading all your content, you are basically back to day 1 of owning your Kindle Fire. It looks to me like Amazon did not have a plan for hardware failure. Anyone familiar with iDevices knows that you can backup any iDevice to your computer and then restore/clone it to another hardware device. Recently it was even made possible to be able to restore an iDevice from the "fruit company's" cloud; including content and settings.
Go to Amazon.com and find Kindle Fire HD discounts to have cheapper price for Kindle Fire HD!