. Dodge is the most improved brand in industry
. Dodge Charger, Jeep® Grand Cherokee and Fiat 500 win Total Quality Awards™
The company’s results were boosted by the Dodge brand’s 26-point year-over-year improvement. This is one of the most substantial increases in Total Quality since the inception of the study in 1995, according to Strategic Vision, and reflects the fact that Dodge has one of the youngest showrooms in the country with seven all-new or significantly redesigned vehicles in the past two years.
Three Chrysler Group models won TQI Awards. The Fiat 500 led the Small Car segment, Dodge Charger ranked highest in the Larger Car segment and Jeep® Grand Cherokee took the top spot in the Medium SUV segment.
According to Strategic Vision, TQI reflects all aspects of buying, owning and driving a vehicle as a holistic measure. TQI encompasses positive and negative experiences including reliability, driving excitement, emotional attachment and overall sales and service satisfaction.
“TQI recognizes that quality and satisfaction can mean different things to different customers,” said Doug Betts, Senior Vice President – Quality, Chrysler Group. “The ultimate measure of quality is whether customers want to recommend their vehicle to friends and family and these results emphasize the progress we’ve made to build exciting, high quality vehicles that our customers are proud to recommend.
“We’ve improved our vehicle reliability by more than 60 percent in the past three years,” Betts notes. “Today, the entire industry is very competitive on reliability and the real competition is in delivering innovative, exciting vehicles and ensuring customer satisfaction during and after the sale.”
About Chrysler Dodge Jeep Ram of Columbia
Chrysler Dodge Jeep Ram of Columbia has a great selection of New and Pre-owned Vehicles , whether it is a Chrysler, Dodge, Jeep, or Ram we have a great vehicle that is right for you. Come visit our large selection of new and pre-owned cars, trucks, vans or SUV’s, or visit our user friendly online inventory for our great deals and offers. We proudly service the surrounding areas around Columbia, Tennessee Spring Hill, Franklin, Lawrenceburg, Lewisburg, Murfreesboro, Dickson, Fairview, Nashville, La Vergne, Hendersonville, Shelbyville, Tullahoma, Smyrna, Mount Juliet and Goodlettsville. Whether you are looking to buy new or pre-owned, we have the right vehicle for you.
Chrysler Dodge Jeep Ram of Columbia has something for everyone. We have the area’s largest selection of vehicles including the most technologically advanced in its class luxurious Chrysler 300, or the newly redesigned and more powerful Dodge Charger or Challenger. Enjoy the fun and freedom that come with the new line of Jeeps, or drive the best muscle truck for the money Ram. And don’t forget America’s favorite minivan, the award winning all new Town and Country with enough room to fit the whole family. At Chrysler Dodge Jeep Ram of Columbia, our goal is to sell the best vehicles at the lowest prices and treat our customers with respect.
Chrysler Dodge Jeep Ram of Columbia enjoys a long history of customer satisfaction. We carry out our commitment to customer satisfaction in every department. Our user-friendly Web site allows customers to browse our selection of cars from the comfort of home. We know that options and selection are important factors in customer satisfaction. At Chrysler of Columbia Collision Center, located at the corner of Highway 31 and S. James Campbell Blvd., Columbia, TN., our technicians are able to work on all makes and models to restore your vehicle to its pre-accident condition using eco-friendly products in an effort to reduce the damage to our environment.
Located at 106 S. James Campbell Blvd., Columbia, TN., Chrysler Dodge Jeep Ram of Columbia is your source for new Chrysler, Dodge, Jeep and Ram vehicles along with a large inventory of pre-owned vehicles. Our goal is to make as many middle Tennessee customers as satisfied as possible when it comes to selection and low prices. We welcome you to stop by, call us at 888-376-5163, or make an appointment to test drive your next vehicle today.
Chrysler Dodge Jeep Ram of Columbia
106 S. James Campbell Blvd.
Columbia, TN 38401
Sales: (888) 902-2142
Monday – Friday: 9:00am-
Service: (888) 902-2142
Parts: (888) 902-8360
Monday – Friday: 7:00am-
Chrysler of Columbia Collision Center: (931) 380-0800
Monday – Friday: 7:30am to 5:30pm