Billhighway Welcomes Product Development, Client Relations Team Members

Aug. 22, 2012 - PRLog -- TROY, Mich. -- Billhighway, foremost provider of cloud-based financial management solutions for nonprofit organizations, announces the expansion of its Product Development and Client Relations teams with the addition of Rita Khatri, Quality Assurance Lead, and Kyle Martin, Client Relations Specialist.

As Quality Assurance Lead, Khatri will implement and execute the quality practices within Billhighway’s product development team. Her responsibilities include design, implementation, execution and issue resolution to help assure high quality and on-time deliveries of applications.

Khatri brings more than twenty years of experience in Quality Assurance and software development leadership. Her specific expertise is in project and defect tracking workflow, technical testing of mobile applications and agile development methodology. Khatri holds a Bachelor of Science degree in Computer Science and Engineering with a minor in Physics from Oakland University.

States Mike Boumansour, Billhighway’s Director of Product Development, “Rita brings solid technical leadership, energy and innovation to our software development efforts.  Billhighway’s aim is to deliver value to nonprofits that rely on our cloud financial solutions for management of their operations. Our team is now better positioned to deliver quality technology, continued innovation and new technologies that meet and exceed customer expectations.”

Kyle Martin, Client Relations Specialist, will help serve Billhighway’s portfolio of customers, driving best practices and innovation to create more value for their operations. His responsibilities include increasing customer satisfaction, retention and adoption of key product features.

Martin has deep experience in higher education, community relations, nonprofit management, marketing and development. Martin holds a Bachelor of Business Administration degree in Marketing from Rochester College, and a Masters of Business Administration degree from Eastern Michigan University.

“We’re thrilled to welcome Kyle to the Client Relations team. Our nonprofit clients will benefit from his commitment to strengthening relationships, understanding their needs and business objectives and providing exemplary support of our cloud financial solutions,” notes Meghan Doyon, Billhighway’s Director of Client Relations.

About Billhighway
Billhighway is the foremost provider of cloud-based financial management solutions tailor-made for nonprofit, donor and member-based organizations. Billhighway’s suite of nonprofit financial management solutions lets organizations dramatically improve accounting, payment processing and online banking. The cloud financial management solution easily configures and scales to address donor, membership and financial processing needs. Nonprofit organizations use Billhighway’s financial management system to reduce expenses, increase cash flow and mitigate risk. More than 3,500 nonprofits trust Billhighway to seamlessly manage $5 billion in transactions. Billhighway is recognized for award-winning customer service and industry-leading data security. www.billhighway.co