“We chose a virtual assistant to better position ourselves with customers that use the Internet to make their lottery ticket choices,” said James Morel of LottoGopher. “CodeBaby offers state of the art technology that will certainly help our company convert more site visitors into customers.”
CodeBaby creates 3D intelligent virtual assistants for online customer engagement and website optimization. CodeBaby’s CIVA (CodeBaby Intelligent Virtual Assistant) technology guides site visitors to specific actions, improves site navigation and web self-service to enhance the customer experience, decrease abandonment rates, and increase conversions. Additionally, CIVA dramatically reduces the number of times website visitors need to escalate to calls through a company’s call center.
Based in Los Angeles, LottoGopher.com is a messenger service that provides storage and handling of lottery tickets that subscribers legally own. The company’s service is becoming increasingly popular with lottery enthusiasts in Southern California who purchase a monthly or annual membership for the convenience of managing their lottery activities online. Representatives from the company travel to stores to purchase tickets and redeem the winning tickets on behalf of users. They use a sophisticated system for order tracking, ticket transportation, and secure storage. Winning player accounts are then funded with 100% of their prize money. LottoGopher keeps no portion of the prizes. LottoGopher provides a simple way to create and manage lottery office pools!
“The preference for web self-service is overwhelmingly growing among online consumers,” said Dennis McGuire, CodeBaby CEO. “The same preference extends to online lottery account management in California. We are pleased to enable LottoGopher to provide more seamless customer engagement. LottoGopher is also a great example where CodeBaby’s technology creates meaningful online customer experiences while driving revenue and improving margins.”
CodeBaby solutions are used throughout many industries including retail, higher education, health care, insurance, financial services, travel and hospitality, law enforcement, non-profit, and web services.
CodeBaby is a privately held company whose leading-edge technology enables companies to increase online customer engagement, drive conversion objectives, and improve online self-service. Customized and interactive CodeBaby CIVA solutions create value for a rapidly growing number of Fortune 1000 companies as well as mid-sized clients. Companies using CodeBaby improve their bottom line through increased up-sell/cross-
LottoGopher is an online community available to everyone that loves to play the lottery. To become a member, simply choose your membership option and create an account. As a member, you will have exclusive access to lottery news, lucky number pickers, our blog, email newsletters and many more features. In addition, we offer several free services to our members including online ticket ordering, secure ticket storage, winning collection and deposit into your LottoGopher account, public groups to pool tickets in, create and manage your own lottery group online and more. Simply place your order online using your credit card and we go to the store for you. We securely store your tickets and collect the winnings on your behalf. You are the legal owner of the ticket at all times- we simply act as your representative. You pick the numbers you want, and you decide if you want to play solo or pool your tickets into groups to increase your chances of winning. Your account can be easily managed online, and LottoGopher offers many features to make the lottery more fun with less hassle. www.lottogopher.com