It provides guidance on all key aspects of incident communications for both internal and external audiences. It also looks at the changing world of the media and incorporates a complete section on social networks.
It is packed with practical examples, inside tips, checklists and templates, and provides all the tools you need to feel confident when communicating in a crisis, whatever the
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Jim Preen is head of media services at Crisis Solutions. He is a former journalist who worked for many years at US television network ABC News. He was sent on assignment around the world and among many other stories covered the Concorde crash in Paris, the Bosnian war and the first Gulf war. During his time at ABC he won two Emmy awards. He has also written for The Independent, the Daily Express and a host of business periodicals.
At Crisis Solutions he writes incident communication plans and advises on all matters related to the media. He writes regular articles for Continuity Central and has run specialist courses on Crisis Communication for over ten years.
Founded in 2001, Crisis Solutions is trusted by companies and government agencies around the world to provide high quality crisis management and crisis communication services that add real value to business continuity programmes. Crisis Solutions provides training services to improve an organization’
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