PRLog - Aug. 16, 2012 - USA Cares has launched a new education course designed to provide loan officers, realtors and housing professionals with a clear understanding of how to work with military clients. The Mortgage Lending Group, Inc. is pleased to announce that Melissa Duchmann (NMLS 71324) is our first Certified graduate of this new program and is among the first housing professionals to offer this level of expert customer service to military men and women. Through the USA Cares Military Housing Education Program – accessed online at www.usacares.org – the Certified Military Housing Specialist Course provides the tools and knowledge needed to effectively work with military borrowers, especially in a fast-paced and competitive market. It also includes timely advice for housing professionals regarding foreclosure prevention, with tips they can give their clients to help them avoid mortgage delinquencies in the future.
“This course aims to put greater numbers of military families into affordable homes through knowledgeable professionals who understand the unique circumstances brought about by military service,” remarked USA Cares Executive Director Bill Nelson.
The course’s author, Beverly Ray Frase, has a strong background as a loan officer, real estate broker and career army wife. “I’ve been on all sides of the home buying process,” says Beverly. “I know where the speed bumps are, especially for our military men and women. Working with a certified housing professional should move them down the path to an accurate and timely closing.”
The course helps all housing professionals make sense of the military language, rank and pay system. It even outlines what happens when a service member is injured, and explains how their pay will continue during hospitalization and treatment. Earning the Certificate of Completion for the CMHS Course indicates a significant knowledge base that active duty service members and veterans can rely on for prompt and accurate service of their housing needs. Certified Military Housing Professionals will adhere to specific Standards of Practice, representing a commitment to provide quality service to military borrowers.
Ms. Duchmann, licensed in both Louisiana and Mississippi, has been employed in the mortgage industry for over fifteen years. Her extensive knowledge of loan programs and guidelines is one of the valuable tools she utilizes to service clients of all backgrounds and credit profiles. Ms. Duchmann is actively involved in several charitable organizations, and is the proud mother of a teenage son.
The Mortgage Lending Group, Inc. (NMLS 63681) provides a diverse selection of high quality loan programs at competitive costs. We strive to seek unique and cost-effective solutions in attempting to secure a loan for each client. We are committed to earning your respect and confidence. Visit http://mlgla.com to learn more.