With a combined 50+ years of experience, including residential and commercial work, the Horchers, along with Barrington contractor Chris Otto, developed a business model for Refined Construction that they believe sets them apart. Experienced with the pressures of tight budgets and unrelenting deadlines from the commercial world, Refined Construction offers residential customers a high-value, relationship-
Refined Construction specializes in room additions & remodeling projects for Empty Nesters, Adults Aging in Place, Growing Families and Homeowners wanting a Greener lifestyle. The company’s ideal customer is a homeowner in the northwest suburbs who demands quality craftsmanship and attention to detail while expecting a value-focused home addition or low-stress remodeling project (http://refined-
“More than anything, we assure our customers that we are on their side,” Lisa explains. “We developed a proprietary project management system that ensures our customers that their best interests are paramount. Refined Construction home renovations are delivered on time and on-budget. It’s simply a way of life for us.”
The company’s Core Value is straight-forward:
Awareness – have an appreciation for and understanding of relational situations
and react appropriately
Empowerment – help others grow and achieve their goals
Honesty – tell the truth and be frank & sincere always
Integrity – make commitments and adhere to ethical practices at all times
Positive Attitude – maintain a hopeful and constructive mindset and manner with
people & circumstances
Teamwork – work together to solve problems and achieve a shared purpose
Transparency – be upfront & forthright in everything
A home is usually the most important investment a couple makes so Refined Construction is focused on creating an experience that suits the needs of the customers. “Listening skills are so critical,” Otto says. “Every relationship we have with a customer starts with a no-obligation discussion that helps to establish goals and develop a critical path to ensure they get the home they thought was only possible in their dreams.”
About Refined Construction
Refined Construction, Inc., based in Barrington (Illinois), is a full-service, turn-key home builder committed to high-level communications skills. The company places a premium on creating a positive experience for its homeowner customers who demand quality workmanship, care, fair pricing, transparency and on-time delivery of home additions and remodeling projects that give them the home of their dreams. Learn more at http://www.refined-



