PRLog - Aug. 9, 2012 - ESCONDIDO, Calif. -- Escondido, CA, – IT TechPros, Inc., a respected managed service provider announced today it has received the CompTIA MSP Partners Trustmark for its use of industry-accepted best practices for service delivery and customer interaction.
IT TechPros Receives MSP Partners Trustmark
The CompTIA MSP Partners Trustmark developed by the leading non-profit association for the information technology industry, signifies that IT TechPros, Inc. is committed to serving its customers in a manner that’s based on the industry’s best practices.
“This credential identifies IT TechPros, Inc. as an IT service provider that’s demonstrated a high level of competency through their use of prescribed industry best practices and processes.” said Todd Thibodeaux, president and chief executive officer, CompTIA.
To attain the CompTIA MSP Partners Trustmark, IT TechPros, Inc. was evaluated on their a number of aspects of their business operations, including organizational structure, technology tools and systems they utilize; standard operating procedures; and IT service specific activities they’re engaged in, for network, server or end-user devices.
IT TechPros, Inc. also agreed to abide by an industry code of conduct that requires a commitment to conducting advertising, service delivery and overall business practices in an ethical manner.
The CompTIA MSP Partners Trustmark is one of several business credentials offered by CompTIA to IT industry companies as a way to demonstrate that their business adheres to the industry's best practices and demonstrates to current and potential customers they have the dedication, knowledge and resources to perform quality service. Visit www.comptia.org to learn more.
About IT TechPros, Inc.
IT TechPros is a provider of I.T. managed services and solutions for commercial clients throughout Southern California. Since it’s founding on January 2006, IT TechPros has delivered complete I.T. consulting services around a wide range of industries, including manufacturing, educational, legal, commercial construction, financial institutions, along with a variety of other commercial industries. IT TechPros specializes in help desk support, network administration, outsourced I.T. services, hardware installations, lifecycle management, and I.T. consulting. For more information, visit http://www.it-
CompTIA is the voice of the world’s information technology (IT) industry. As a non-profit trade association advancing the global interests of IT professionals and companies, CompTIA is the recognized authority for IT education and credentials and the primary advocate for IT businesses and workers. Through its foundation, CompTIA also enables disadvantaged populations to gain the skills they need for employment in the IT industry. CompTIA’
Name: Kathy David
Company: IT TechPros, Inc.
Phone Number: 888-484-7767
Email Address: kdavid @ it-techpros.com
Director, Corporate Communications
The CompTIA MSP Partners Trustmark is a vendor neutral, business-level credential, designed to qualify and differentiate organizations providing remote IT services via a managed service business model. This credential identifies the MSPs that demonstrate a commitment to providing managed services in a competent manner and strive toward industry best practices. It serves as a reference to the quality of the services these companies provide and the commitment they make to their clients. To receive the MSP Partners Trustmark, an IT service organization must agree to a code of conduct, provide customer references, and submit an application covering a detailed list of criteria.
IT TechPros Inc. is enrolled in the MSP Partners Trustmark program through 8/9/2015.