Built on the belief that high quality products should be sold with a high level of customer service JMX dedicated itself to customer satisfaction from the start. And this dedication certainly paid off as JMX has earned the trust and loyalty of customers across the U.S. – reflected in their long-standing A+ rating with the Better Business Bureau.
Research analysts from the Review stringently based the study on gross annual revenues, compiling data for nearly 7 months from a diversified collection of recourses including the U.S. Securities and Exchange Commission, the Federal Deposit Insurance Corp., Yahoo Finance, and Hoover Inc., along with conducting direct surveys and interviews with the companies themselves. The study spans eight gulf coast counties from Naples to Tampa.
Along with regional recognition by the Gulf Coast Business Review, JMX was further, nationally recognized in 2012 as a top 1,000 U.S. Internet Retailer by Internet Retail Magazine. CEO Jim Miller credits the company’s success to their unwavering commitment to customer service, “We’ve worked relentlessly to provide our customers with the highest standard of customer service offered anywhere,” Miller said. “I’d like to give a special thanks to all the customers out there who have supported our American-made products throughout the past decade. We simply couldn’t be prouder to be included, once again, amongst the top 500 businesses of the gulf coast and we owe it all to you.”
Among the many improvements made by JMX during 2011 in the effort to provide their customers with “the highest standard of customer service offered anywhere” JMX has increased its emphasis on social media, consolidated sites for shopping convenience, introduced a $199 flat rate shipping program for select Amish furniture, developed a DutchCrafters Wish List to save and share your favorite products, and founded the DutchCrafters Amish Furniture Heritage Scholarship which will be awarded to five outstanding undergraduate students at the beginning of the 2012 collegiate academic school year.
Along with their efforts to increase emphasis on social media, JMX is in the development phase of an on-site customer education center which would include nearly 1,000 unique articles educating visitors on all relevant subjects from the distinct design elements of each furniture styles to the individual characteristics of each hardwood species. Through increased customer interaction via unique content and educational posts, JMX has thus far received an astounding 368 “Likes” on the company Facebook page, 46 “+1’s” on the company Google+ page, 319 followers on Twitter, 55 Pinterest followers, and a remarkable 370,891 views on company YouTube channel with 170 subscribed followers!
JMX represents thousands of home and garden products, including Amish furniture made in America, garden, pond, yard and patio décor, recreational water equipment and nautical gifts, and bamboo lumber and kitchen accessories. For more information on this Gulf Coast 500 company you can visit their flag-ship site http://www.DutchCrafters.com or visit their corporate site at http://www.jmxusa.com.