Unlike generic Business Intelligence (BI) tools that can take months to deploy or have complex license models, the new Serena IT Dashboard provides key performance indicators (KPIs) and dashboards that are specifically designed for application lifecycle management (ALM) and IT Service Management (ITSM) processes. With this release, customers now have an enterprise dashboard tying together all Serena technologies, including performance metrics of both mainframe and distributed systems.
For global IT organisations, visibility into their IT processes — from both an application and operational perspective — has been challenging, mostly due to IT complexity. This complexity stems from enterprise use of multiple development tools, different processes, distributed teams and multiple platforms. Though BI tools were meant to provide the necessary visibility, they have generally failed to meet expectations.
The new Serena IT Dashboard offers built-in best practices, along with easily configurable views, so IT executives can avoid the let-down of BI initiatives, and instead quickly deploy an enterprise IT intelligence solution that easily adapts to their changing environment. Integrating with the mainframe, and now also available on tablets, smartphones and laptops, Serena IT Dashboard delivers IT intelligence with “BYOD” (bring-your-
Significant new features and capabilities of the new Serena IT Dashboard include:
• Mobile access, which delivers “anytime/anywhere”
• Integration of Serena ChangeMan ZMF with Serena Release Manager, which now includes visibility into key mainframe and application development metrics;
• A flexible and modern architecture that is based on the latest analytics, providing consolidated IT metrics via the Web. The dashboard is also vendor-agnostic, providing real-time data on both Serena and other third-party tools.
The new Serena IT Dashboard, and other market-leading Serena enterprise solutions, will be showcased at Serena’s booth #417 at the SHARE Technology Expo, running from the 5th to the 12th of August 2012 at the Anaheim Marriott Hotel in Anaheim, California.
Serena orchestrates IT for enterprise organisations across the end-to-end application delivery lifecycle. IT organisations can coordinate disparate processes, multiple tools and globally distributed teams from initial business request, all the way to final production release. Serena helps IT engage more rapidly and accurately with the business, accelerate globally distributed development and deliver applications more frequently into production – all while maintaining enterprise visibility and compliance to corporate and regulatory standards.
The latest Serena IT Dashboard is available today. For more information, go to:
“We are thrilled to announce yet another major product innovation milestone from Serena. Our application lifecycle management and IT service management customers now have access to the same insight and intelligence as costly and complex BI tools and dashboards. With today’s announcement, we are also offering the ability for our customers to gain access to this intelligence via an iPad and other devices for optimised reach and mobility,” said Jeff Westenhaver, Global Product Manager for Mainframe and Release Management Solutions at Serena Software.
• Serena Software - http://www.serena.com
• Serena Blog - http://www.serena.com/
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About Serena Software
Serena Software provides Orchestrated IT solutions to the Global 2000. Serena's core purpose is to advance the business value of IT. Our 4,000 active enterprise customers, encompassing almost one million users worldwide, have made Serena the largest independent ALM vendor and the only one that orchestrates DevOps, the processes that bring together application development and operations.
Headquartered in Silicon Valley, Serena serves enterprise customers from 29 offices in 14 countries. Serena is a portfolio company of Silver Lake Partners, the leader in private investments in technology-enabled industries.
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