“When we first started out, it was difficult, expensive and time-consuming for patients to get a good selection of brand-name prescription eyeglasses and sunglasses so we looked to online technology for an alternative solution,” states Dr. Cooper. “We wanted to offer a huge selection of eyewear with competitive pricing for everyone, but at the same time, it was essential to provide excellent customer-service. Our traditional values and experience in optometry set us apart from the competition and have enabled us to be successful, even in tough, economic times.”
Top 10 Secrets to FramesDirect.com Eyewear Success from Drs. Cooper and Hodgson
1. Over 75,000 authentic, name brand eyewear products to choose from;
2. Highest-quality lenses in the world (Essilor lenses) that come with a 30-Day Unconditional Lens Guarantee;
3. A Price Match Guarantee
4. Free shipping on orders over $99 (except contact lenses);
5. 100% satisfaction on prescription lenses - return within 30 days and they’ll remake at no cost;
6. Free product returns within 30 days;
7. Certified opticians who check prescriptions and make the best recommendation based on individual needs and contact the doctor if needed;
8. Frames and lenses covered under the 12-month, full manufacturer's warranty;
9. A thoroughly-inspected order by our Quality Control Department; and
10. Customer testimonials, industry credentials, top ratings, and more.
For more information on eyewear from FramesDirect.com and their secrets to success, visit www.framesdirect.com.
Founded by Drs. Guy Hodgson and Dhavid Cooper in 1996, FramesDirect.com is an Austin, Texas-based eyewear company that operates on the following core principles: 1) Excellent customer service, 2) Use only the highest quality lenses, 3) Provide the best selection of authentic name brand eyewear, 4) Sell eyewear at a fair price without sacrificing quality. These principals have made FramesDirect.com one of the most successful online eyewear companies in the world with over one million customers. Find out more at FramesDirect.com and The Eye Zone, the company’s official blog at framesdirectblog.com. For more information on prescription eyeglasses and sunglasses, please visit www.framesdirect.com, or call one of our expert opticians at 1-800-248-9427.
Media Contact: Melanie Rembrandt, Rembrandt Communications®