Service industries that take time and effort to gain customer insight with reviews and employ high customer service standards will be the ones that will get noticed and retain customers.
UK Hot Tubs in Hampshire are one such company who take customer experience and reviews very seriously. They are members of Checkatrade who allow consumers to find quality services. They also have a customer review system where people can leave feedback on Tidiness, Reliability and Timekeeping, Courtesy and Workmanship.
UK Hot Tubs had 95 reviews with an average score of 9.9. This shows that they are committed to their customers.
Simon Clarke, UK Hot Tubs Director said:
"Our customers are at the heart of everything we do. It is very important to us that they are left with a positive experience and would book us again in addition to telling their friends or colleagues about us. As a service based business, reputation is very important, and I am extremely happy with the reviews we receive."
UK Hot Tubs proudly display their testimonials on their website as every concientious business owner should. They understand that this is important when it comes to marketing, especially when there are so many companies competing for the same business, some of which may not be as thorough when it comes to customer service and delivery of high standards of workmanship.
To find out more visit UK Hot Tubs at http://www.ukhottubs.co.uk