PRLog (Press Release)
Stujduhars with Precious in front of house.
- Jul. 27, 2012 -
TECUMSEH, Ontario – What words do you use when referring to a steel roofing company that completely replaces a 15 year old roof just because they didn’t like the way it was initially installed? According to the home owners, Tom and Branka Stajduhar of Tecumseh, ON, the words you use are “respect, quality, absolutely remarkable.”
The Stajduhars called Hy-Grade Steel Roofing System from Guelph, ON for a service issue, their first such call in the 15 years since they decided to permanently solve their roof problems with Hy-Grade’s steel roofing system. When the service technician saw how their roof looked overall he reported back to Hy-Grade Service Manager, Rick Nobbs.
s come a long way in the almost 25 years since Hy-Grade started. We’ve really improved even in the 15 years since this installation. Since then Hy-Grade’s established an installer certification program with all installers participating in rigorous in-house and on-house instruction and training. Hy-Grade’s instituted a quality control regimen whereby every new installation receives an inspection, evaluation and analysis to ensure our roofing system is installed to ever higher standards. And then there’s our service department, what brought us back to the Stajduhars,”
Mr. Nobbs states.
During a meeting between Rick, Wayne Shutsa (Hy-Grade VP of Operations) and Tom Ware (Hy-Grade Owner), where they reviewed and discussed the photographs taken by the service tech, a decision was made. To correct potentially problematic installation issues, ones that could cause problems for the Stajduhars as well as recurring service calls well into the future, the Stajduhars’ roof would be replaced.
“We couldn’t believe it when we learned Hy-Grade would replace our beautiful steel roof with a completely new one, at no charge to us. Well, we did need to rent the dumpster for disposal of the old roof,” Mr. Stajduhar exclaimed with a big smile. “Our neighbours came by wondering why we were replacing what looked like a perfectly good-looking steel roof. They were shocked, almost as much as we were, when I told them Hy-Grade found their 15 year old installation had some potential problems and were replacing it at no charge to us. Hy-Grade has truly demonstrated a willingness and desire to stand by their product well beyond what was expected or required. We’ve been Hy-Grade fans for a very long time. Now we’re raving fans forever!”
Hy-Grade Steel Roofing System (www.HyGradeRoofing.com)
is the #1 manufacturer and installer of permanent steel roofing systems and solutions for homes, cottages, churches, all buildings with a sloped roof, in Ontario from its manufacturing & training facility in Guelph, Ontario since 1988. The 1st Choice for Your LAST Roof!
* Photo taken by Hy-Grade Steel Roofing System and released and licensed for all media purposes without restriction.Photo: