With a solid background in service desk consulting, Cedar Technology will bring a wealth of knowledge and experience to the Hornbill family. This will help ensure that their customers will receive the bast possible consulting expertise to help them improve efficiency and customer satisfaction with their service desk.
The Supportworks product line is a world class software system capable of managing all aspects of a service desk operation for all sizes of operation. With its unmatched flexibility and incredible feature set out of the box, customers are able to realise a full service operation in a very short time period with minimal customisation required. When customisation is required however, Supportworks offers an incredibly rich application platform to allow almost any development requirement to be satisfied in a condensed time period and Cedar Technology is able to assist the customer in all aspects of this from training to complete development and implementation services.
Learn more about Supportworks at http://www.CedarTechnology.com