Member Service is the defining factor between members showing up to the club each week, and not. We’ve been students in the health club industry for the last 19 years. Through this study we have seen some very alarming statistics. As health clubs have grown in the United States over the years, so has the increase of obesity. Why would this happen? This is the question we have asked ourself over the years. As we pondered the conclusions, we started analyzing our current member base. What services did members use in our club? What activities did they participate in outside of the club? How many days a week did a member workout? What types of foods do our members enjoy? How balanced are these meals? Why do some members see great results, while others see limited results? These questions led us to analyzing our purpose, as well as our obligation. Were we giving our members the information they needed to live a healthy lifestyle, or were we merely providing a “place” to visit? Was our brand speaking to the people that are searching for innovative ways to live healthy?
With that – we evolved our club into Powerhouse Gym. Powerhouse Gym is a place that allows you to come as you are and get the answers you are searching for. New to fitness? No problem. We’ve got a program that will encourge your progression. Gym rat? No problem there either. We’ve got a motivating environment with all types of great equipment. Need help with your diet? We’ve got you covered there too. In fact – whether you are new to working out and want to get in better shape, or are in good shape but want to compete in a figure competition – our team is ready to bring you the knowledge and support you need to help you get there.
Visit the club today and see for yourself what Powerhouse Gym can do for you.