AOMi’s Business Simulation Programme is ‘Best in Class’

July 18, 2012 - PRLog -- Active Operations Management International (AOMi), world leaders in the improvement of performance in service operations, have been recognised for their Active Operations Management (AOM) Business Simulation Programme at this year's BEST Learning & Development Awards. AOMi won the 'Best in Class Technologies: Best Simulation Solution' award for the programme, which has been successfully delivered in Australia, New Zealand, India, Brazil, the US, Canada, Spain, Belgium, Hungary, Africa and the UK among others.  

The BEST Learning & Development Awards are organised by World HRD Congress in association with the World Education Congress, to recognise the effectiveness, benefits and impact that learning technologies have in a modern learning organisation. The awards are also endorsed by the Thought Leaders Summit.

AOMi’s Business Simulation Programme is an important part of AOM, the innovative approach to operations management developed by AOMi and used by managers in service operations to achieve quality and service levels at the optimum cost. The four-day Business Simulation Programme provides managers and team leaders with an opportunity to learn and apply active management method and skills in a challenging, but low risk, situation. The programme simulates a real service operations environment, with participants placed in control of a failing operation. Participants face the challenge of turning the business around over the duration of the course by using the AOM techniques taught throughout. Participants learn to manage staff using reliable data, and to implement truly professional management methods to deploy resources effectively. For more information about the programme, please click here.

Commenting on AOMi’s achievement, Joy V Santosh, Country Head of AOMi India, said: “This is indeed a big achievement for us. Our simulation programme is ‘best in class’ and I’d like to believe it is the only one of its kind in the world. It is a profound and holistic learning experience that introduces delegates to key principles of operations management using a real business setting with real business challenges”.
For more information about the AOM approach, please visit www.activeops.com.

Notes to Editor

Active Operations Management International (AOMi) provides organisations with a structured and consistent operations management capability that is the catalyst for achieving operational excellence.

AOMi recognises that service operations are complex and unique, requiring a structured management approach specifically designed for their environment. Typically, service operations rely heavily on people to convert demand into successful customer outcomes. For this reason, AOMi developed Active Operations Management (AOM) for service operations, an innovative approach to operations management that ensures that excellent performance is achieved through the creation of a positive and motivational atmosphere. Following a tried-and-trusted process, the implementation of AOM drives progressive and consistent changes in the behaviour of managers, who quickly become confident decision-makers. By applying the principles of AOM, these professional managers achieve significant performance improvements in their operations.


With global operations in six international regions, AOMi is a world leader in the improvement of performance in service operations. AOM has been adopted in over 35 countries around the world, with over 40,000 employees actively managed by the AOM approach. Clients of AOMi, which include many large organisations, recognise the value of consistent operations management. Reflecting its global expansion since its formation in 2005, AOMi was awarded the Queens Award for Enterprise in 2011.