Verx Communcations Inc., provider of the GoLiveSMS product enhances collection and recovery rates through Free To End User (FTEU) text messaging distribution and maintains state-by-state regulations and compliancy. The functionality is available for CR Software users of the Platinum platform.
“GoLiveSMS has had tremendous success with both Third Party collectors as well as Direct Lenders over the last 4 years,” CR Software Strategic Alliance Manger Marisa Zalmanis said. “Their FTEU messaging and Non Autodialer Platform eliminates the prohibitions previously placed on collectors to communicate with their customers via cell phone. We’re really excited to bring this tool to our Platinum users.”
Reaching consumers through text messaging has led to higher rates of recovery while offering agencies a cost-effective solution.
“CR Software Platinum users can expect the highest collections results from this type of communications tool,” Verx Communications VP of Business Development Chris Baggett said. “We’ve had collection agencies report as high as a 12% inbound call rate with 80% of those calling in to make a payment. All of this generally occurs within the first 3 hours, for a fraction of the cost of a postage stamp.”
GoLiveSMS attributed much of their success to their strict data security and management policies, Baggett said.
“We manage the opt-out process and monitor the data content for regulatory compliance, allowing us to provide quality service without a single complaint for over four years.”
About CR Software
Established in 1984, CR Software has more than 28 years’ experience implementing collections recovery and debt management platforms, currently offering Titanium, considered by industry experts the best open architecture platform on the market. Titanium offers credit issuers, government organizations, collection agencies, healthcare groups and retail chains a Commercial off the Shelf (COTS) solution with a configuration, flexibility and security unavailable from any other software provider.
About Verx Communications / GoLiveSMS
Founded in 2008, GoLiveSMS quickly became the nation’s leading provider of enterprise text messaging for the financial services and healthcare industries. GoLiveSMS offers a high-availability Non Automated Dialing System, which enables companies to communicate with their customers quickly, cost-effectively and with superior results. Providing their customers a web based Software as a Service (SaaS) system enables companies to begin using text messaging immediately, without having to make changes to their existing software platform or undergo extensive technical training. Verx Communications Inc acquired GoLiveSMS in November of 2011 and is based in Carson City Nevada. You can contact them via Email @Sales@golivesms.com or directly at 866-989-2208 or visit them at www.golivesms.com