Mr. Rao has spearheaded Strategic Outsourcing Services, a market leader in the marketing and IT outsourcing domain. Mr. Rao's initiatives have been applauded by the business intelligentsia and he continues to foster growth through unique employment opportunities and unique rewards programs.
At the workshop, Ron Kaufman, the world's leading educator was the motivating speaker and shared his ideas on customer service.He enthused the audience with enlightening ideas to delight customers, colleagues and everyone else one meets.
The key takeaways from Ron's presentation were:
Importance of service as a culture
How service culture and service excellence are related
How to build an uplifting service culture
The building blocks of service culture
The salient features of service leadership
The 3 success factors responsible for Actionable Service Education
Steps to achieving and building a superior service culture and partnership
How businesses can increase and maintain customer loyalty
How to Measure objectives, improvements, comments and take suitable action
The workshop was attended by leading professionals from the corporate and the business world.
About Strategic Outsourcing Services:
Strategic Outsourcing Services, a division of Champions Group was established in the year 2003. It was founded with the aim of enabling growth of companies via marketing in an organized and innovative manner. Since its inception, Strategic has not
only worked towards helping clients achieve their business goals, but also surpassed them through Numerous Digital Marketing and IT solutions. With over 1500 employees spread across Asia and NorthAmerica!
The company and all its employees believe in 4Ps; namely, Prompt Fulfillment,Personal Integrity, Professional Development and Positive Energy. For more information, visit our website at http://strategicoutsourcingservices.com
Contact Us
P: +91-80-4143 5564, +91-80-41152610
E : marketing@strategicoutsourcingservices.com
