The 2012 hurricane season is now well underway and producing monstrous storms like Hurricane Emilia, presently a category two hurricane, which is delivering up some fairly powerful winds and rain. Mike Cynar, Nation Sales Manager at MAP Communications, says “if we have learned anything from past experiences it should be that we can hope for the best but to always be prepared for the worst. He adds that Hurricane Katrina was one of the deadliest and sixth most destructive hurricanes in the Atlantic in US history and it created in excess of $81 billion in damages”. Since that time American consumers and businesses have taken the need for preparedness much more serious.
There’s a lot to do when it comes to preparing for a pending hurricane and here are a few tips to keep in mind as we enter into the 2012 season:
• Pay attention to the news reports and if possible take heed to any advice that suggests that you should evacuate for safety. Better safe than sorry.
• Find out where the local evacuation routes are in your city.
• Put together an emergency package and set up a communications plan for family and loved ones. You may be out of water, gas and electricity for days even weeks so you’ll need to have plenty of supplies like water, non perishable food, a first aid kit, flash light and a fully charged cell phone with a back up battery.
• Board up your homes windows.
• Bring in all outdoor furniture, grills or anything else that can be easily blown around.
• If possible, install a generator.
In the event that a hurricane actually hits it may be wise to temporarily shut off all utilities, propane tanks and to listen for messages from local authorites that may recommend a safe house / room or an immediate evacuation.
Map Communications, Inc supports the Disaster Recovery industry by offering live telephone answering services. According to Cynar, “in the event that one of MAP’s call centers is temporarily interrupted from a natural disaster they are able to re-route calls to one of their other call center locations ensuring that every ones needs are being met during times where all other forms of local communications may be temporarily out of service”. The bottom line is communications simply must be available during and after all natural disasters. Lives depend on it.
Any business that serves in the disaster recovery field should ask themselves can they stay in business when natural disasters occur and communications fail. They should have a plan for emergency responses, power outages, crises handling and more. It’s important that they can re-route critical support service lines and be able to handle extreme high call volumes that no doubt would occur in such a situation. They should use a 24 / 7 call center service that can operate without the possibility of interruption.
Map Communications, Inc is no stranger to the emergency business and it is always prepared to fully support its clients no matter how large or small the situation. The company creates excellent plans that integrate seamlessly with their clients current systems and they help businesses to totally avoid the “what ifs” that ultimately will happen given enough time.
MAP is a nationwide answering service and call center which serves the disaster recovery industry all over the United States. Since 1990, MAP has been delivering successful custom solutions for nearly every industry. MAP operates five dynamic call centers and is an employee-owned company. For more information on how MAP can fully support your Disaster Recovery Business please visit http://www.mapcommunications.com.