Technology is constantly changing, and firms that are able to keep up with those changes tend to give themselves a strategic advantage in the business world. KJ Innovations feels that the implementation of iPads is essential in keeping up with competition and to provide better service for their customers. The iPads will be equipped with a simple, user friendly interface which should allow for a quicker and more enjoyable customer service experience with each and every one of their clients. The iPad will also be equipped with various marketing tools to help with new client acquisition and continually focus on customer retention.
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