Elizabeth Linder from Facebook Europe, Africa and the Middle East was representing Facebook and distributed awards for the various categories. X-cite won this award for its interactivity with the audience, rich content, easy to navigate design and the number of likes on its facebook page Ali Maaz, Head of Product & Sales at xcite.com commented, “X-cite is honored to receive such a prestigious award that recognizes our efforts of using new innovative channels to reach out to our customers. We aim to lead and innovate all online mediums through our social media channels. I would also like to thank all our loyal fans who made winning this award possible.”
X-cite's Facebook page has been considered to be one of the most active electronic retail pages on the internet, effectively communicating in both English and Arabic. The page was set up with an aim to connect and engage with fans in an ongoing conversation whilst building awareness of X-cite's activities. X-cite’s facebook fan page has more than doubled in the last 6 months with customers taking a keen interest to stay updated with the latest news and happenings about the regions largest retailer.
With the effective use of social media, X-cite’s online portal www.xcite.com which is the region’s largest consumer electronics and home appliances retailer has been actively expanding its customer reach. This in turn has enabled xcite.com to communicate, engage and satisfy the diversified segments on these trendiest platforms. xcite.com's strategic communication through social media keeps customers updated about the latest offers, promotions, new arrivals, discounts and also exclusive prizes through various competitions and activities.
About X-cite by Alghanim Electronics
X-cite is the largest consumer electronics retailer in Kuwait and the Middle East. Headquartered in Kuwait, the award winning retailer delivers a modern, dynamic and convenient shopping experience with the primary objective of delighting its customers. With touch and feel displays, cash and carry shopping, a highly trained multilingual sales staff and the latest gadgets and gizmos, shopping at X-cite is an unforgettable experience. Operating a network of 17 stores in addition to the regions premier e-commerce electronics website, X-cite’s customers are offered an unparalleled shopping experience by providing access to amazing range of international brands under one roof. The X-cite experience is further enhanced by providing customers with Easy Credit, 24-hour shopping in select outlets and extended warranty programs with 24-hour free delivery and installation services. X-cite’s shopping experience is also available online at www.xcite.com in both English and Arabic where customers can browse and shop for the latest in technology products.
Aniltom P Thomas
Brand Marketing Manager
Tel: +965 1881111 ext 3604