A BMC Software partner since 1996, Rapid Technologies delivers a wide-range of BMC Remedy-based ITSM solutions to Fortune 1000 companies and large government entities. According to Bill Mell, vice president of sales for Rapid Technologies, adding cross-platform, mobile Remedy applications to its current offerings will provide a wide-range of benefits for customers, including the ability to manage incident tickets and track IT assets from the field via barcode scanners, iPads, or iPhones.
"We are really excited about this partnership,"
Rapid Technologies also offers BMC consulting and development Services, BMC support services, BMC education and training, and is a reseller of BMC software.
Mobile Reach, a BMC Software partner for 10 years, is an enterprise mobility company that specializes in extending enterprise applications to mobile devices. Mobile Reach has a long history of implementing and supporting mobile apps for BMC Remedy ITSM applications, including Incident / Problem Management, Change Management, and Asset Management.
"Mobile Reach has been on the cutting-edge of enterprise mobile application development for more than a decade," said Mobile Reach President Nasrin Azari, "As a long-time BMC Software partner, we are very excited about our partnership with Rapid Technologies, who is a highly respected and sought-after Remedy ITSM solutions provider. Because of the flexibility and customizability of our mobility platform and the strength of Rapid’s Remedy expertise, this is a fantastic fit for both companies! We look forward to assisting Rapid in delivering robust mobile ITSM applications."