GMMI is a leading ISO 9001:2008 certified provider of cost containment and medical risk management solutions. GMMI has been setting the industry standard for quality customer service, medical management, and competent claims administration since inception in 1992.
In order to meet growing Client needs for a close and efficient connection to the healthcare market, GMMI’s services have evolved into a complete range of solutions for customer service and savings in the U.S. and beyond.
Since being founded in 1992, GMMI, Inc. (Global Medical Management) has been a pioneer in the delivery of managed care and cost containment services to the international health care payers and their members.
GMMI’s client list includes many of the world’s leading insurance and assistance companies. In 2008 GMMI joined the Europ Assistance Group of companies. GMMI is an organization that is ISO 9001:2008 Certified. They have implemented the ISO 9001:2008 Quality Management System into every aspect of our operations.
ISO 9001 certification is pursued to provide third party independent attestation to the high level of quality and excellence to which our programs and services adhere to. Quality and Complete Client Satisfaction are the cornerstones of GMMI's operations and the service that they provide to clients.
All GMMI's employees are committed and responsible for meeting and exceeding our Clients' and their customers' needs and expectations - every single day. Our Clients and their needs are the focal point that drives us to develop new products and continuously improve our services.
These principles are the driving factors why GMMI is an ISO 9001: 2008 registered company. GMMI applies a comprehensive approach to cost-containment, taking into account all aspects of risk management – it is a continuum of services from coordination of care to claims payment.
Clients may choose to contract GMMI for a single service component, such as claims repricing. Others may engage GMMI for their complete customer service and cost containment needs – from web-based and telephonic patient directing, to 24/7/365 Customer Service Call Center, to Claims Management, Medical Case Management, Claims Payment and beyond.
GMMI can help a client with a single service component, or serve as a Third Party Administrator (TPA), a one-stop-shop for all medical and case management services needs.
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