AnswerFirst Answering Service Attends ATSI 2012 Annual Conference

June 18, 2012 - PRLog -- AnswerFirst Communications, a U.S. based telephone answering service and customer service solutions provider specializing in answering & messaging services, contact center and virtual receptionist solutions announced that they attended the Association of Teleservices International (ATSI) 2012 Annual Conference in Orlando, FL on June 13th-15th.

According to their website, ATSI was founded in 1942 and represents 400 of the most sophisticated Teleservice agencies in the world.  Their members have more than 350,000 customers in the U.S. and generate revenue in excess of $1 billion annually.  ATSI is founded on the idea that the key to continuing success is the sharing attitude among its members.  The organization believes in the promotion of fair competition through regulation and legislation, the provisioning of research, development, support resources and educational opportunities and the encouragement and maintenance of high standards of ethics and services.

Each year ATSI coordinates an annual conference that consists of an education program and a trade show & exposition.  The educational aspect of the conference provides attendees with information about upcoming legislation, telco competition and new technologies while also promoting communication between colleagues, industry experts and vendors.  The trade show allows telecom vendors to exhibit the latest in voice messaging equipment and telecom technology to industry service providers.  The conference is open to all firms in the teleservices industry and is held annually in different cities throughout the U.S.

Penny Herron, Operations Manager for AnswerFirst said, "We’ve been ATSI members for over 10 years and we love what this organization does for the teleservices industry.  Their annual conference is a unique event that gives service providers and vendors the opportunity to network and collaborate; it’s a great resource and we’ve enjoyed being present.”

As the demands for answering service and call center solutions increase, AnswerFirst continues to grow while focusing on new technologies and more efficient ways to deliver superior answering services and customer service solutions.  For more information about AnswerFirst's answering service and call center solutions please visit their website or call 1-800-645-2616.