The word ‘virtual’ often conjures thoughts of something hi-tech which many people tend to shy away from. However, here is a simple explanation that should remove any anxiety - a virtual phone number is a real phone number. It can be either a local number with an area code in a specific city/state or a toll free number with an 800, 855, 866, 877, or 888 area code. What makes it virtual is that it does not ring to a specific line – it is not tied to a landline or a mobile phone. Instead, it rings to a virtual phone system like iTeleCenter.
Calls made to a virtual number are processed by the system and are forwarded to whatever number the client designates. With direct-connect, the calls will forward directly to the designated cell phone or landline. With call screen and announce activated, callers will be prompted to record their name for the client to hear before accepting or rejecting the call. If call forwarding is off or the call is rejected or the client simply cannot take the call, the caller is sent to voicemail.
What are the benefits of using a virtual number?
These numbers can make a business sound more professional with the use of a toll free number that is not tied to a specific physical office. They allow a company to have calls forwarded to multiple office or remote workers located anywhere in the country. They can also provide a local presence in any city or state without the company having to be physically located there. This allows a company to expand its sales to other geographic locations with very little investment.
In addition to flexible call forwarding and voicemail, iTeleCenter includes call recording, call transfer, and even call capture – the ability to grab the caller ID of any call. And with the added benefit of online faxing – which not only saves time and money, but also helps the environment – iTeleCenter enables businesses to GO GREEN by saving energy, ink and paper. http://www.itelecenter.com
iTeleCenter was founded in 1992 by entrepreneur Paul Champaneria who wanted to build a company that catered to the needs of virtual companies, direct salespeople, affiliate marketers, real estate professionals, and all forms of home-based or small businesses. iTeleCenter is a virtual phone system that provides individuals with the ability to utilize toll free phone numbers, locally based numbers, or vanity numbers, with call forwarding and voicemail that make professional life a little easier. With the best in customer care and service, along with the latest and most innovative features, it’s a must have for professionals who want to compete on a regional or national level, whether it’s a one-man operation or a million-dollar corporation.