The 25th annual award program recognises organisations around the world that exemplify the highest level of operational and strategic excellence in information technology (IT).
Claim Central Holdings was recognised for its claims management technology platform – a complete end-to-end claims management solution providing users with the insurance industry’s most powerful, comprehensive and transparent control over Cost, Claims and the Customer Experience.
The platform streamlines each step in the claims process, allowing insurers to efficiently, and effectively, manage a claim end-to-end. As a result, claims lifecycles are reduced by up to 60% on industry standards, costs are reduced, work quality improved and customer service, increased.
According to Brian Siemsen, CEO of Claim Central Holdings, the system was designed to allow an insurer greater control of all aspects of a claim.
“The industry was using complicated, disparate workflow processes that limited the insurers’ ability to monitor and quality control repair jobs,” said Siemsen. “This made it impossible to deliver national consistency, particularly in a natural disaster.
“We needed a system that could work effectively with multiple insurance entities and efficiently manage the complexity of the insurance claim from receipt to completion,”
Maryfran Johnson, Editor in Chief of CIO magazine & events recognises CCH for the value it brings to its clients.
“"For 25 years now, the CIO 100 awards have honoured the innovative use of technology to deliver genuine business value," said Johnson. “Our 2012 winners are an outstanding example of the transformative power of IT to drive everything from revenue growth to competitive advantage."
Siemsen has attributed the accolade to his innovative IT team.
“The CIO 100 award is a testament to the hard work and dedication of my CIO, Branden Van Zyl, and his team,” said Siemsen. “Branden spent more than three years building Claim Central technology, constantly refining it to ensure it met the changing needs of the insurers and policyholders.”
Executives from the winning companies will be officially recognised at the CIO 100 Symposium & Awards Ceremony, to be held Tuesday 21 August in Rancho Palos Verdes, California, USA.
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Claim Central Holdings
About CIO Magazine:
CIO produces award-winning content and community resources for information technology executives and leaders thriving and prospering in this fast-paced era of business, as well as creates opportunities for information technology and consumer marketers to reach them.
The CIO portfolio includes CIO.com, CIO magazine (launched in 1987), CIO Executive Programs and the CIO Executive Council. CIO properties provide business technology leaders with analysis and insight on information technology trends and a keen understanding of IT’s role in achieving business goals. The U.S. edition of the magazine and website are recipients of more than 200 awards to date, including the American Society of Business Publication Editor’s Top B-to-B Magazine since 2000 and two Grand Neals from the Jesse H. Neal National Business Journalism Awards. CIO websites and printed publications appear in more than 25 countries, including Australia, Canada, Finland, India and Sweden. CIO Executive Programs—a series of face-to-face conferences including the CIO 100 Awards & Symposium™—provide educational and networking opportunities for pre-qualified corporate and government leaders. The CIO Executive Council is a professional organization of CIOs created to serve as an unbiased and trusted peer advisory group. CIO is published by IDG Enterprise, a subsidiary of International Data Group (IDG), the world’s leading media, events, and research company. Company information is available at www.idgenterprise.com.
About the CIO 100 Awards:
The recipients of this year's CIO 100 award were selected through a three-step process. First, companies filled out an online application form detailing their innovative IT and business initiatives. Next, a team of judges reviewed the applications in depth, looking for unique practices and substantial results. Finally, CIO editors reviewed the judges' recommendations and voted on the final 100.
Complete coverage of the 2012 CIO 100 awards will be online at www.cio.com on August 1, 2012 and in the August 1st issue of CIO magazine.
About Claim Central Holdings:
Claim Central Holdings is an Australian-owned insurance and claims management specialist whose service divisions include the Siemsen Group, Siemsen Restoration and Intelligent Thought - a technology consultancy that develops world-leading online applications & systems.
It is a leading provider of catastrophe management, construction and total supply chain services to the insurance industry. Founded in 2002, the company is located in many rural, regional and metropolitan areas of Australia, offering the largest geographical presence in the industry. CCH has managed 21 catastrophe events in the past four years, including Cyclone Yasi and the Queensland and Victorian Floods of 2011.
CCH uses its industry leading, multi-award winning catastrophe claims management solution to ensure the best results in the five main KPI’s of cost control and analysis, claim lifecycle reduction, quality of repairs, customer care and client management. The platform also delivers unprecedented control over trade procurement, management and score carding. The platform is a multiple award winner both in Australia and internationally.