1. Latest News
  2. Submit Press Release
  1. PR Home
  2. Latest News
  3. Feeds
  4. Alerts
  5. Submit Free Press Release
  6. Journalist Account
  7. PRNewswire Distribution

Repustate expands social media service to include multilingual analytics

Repustate adds more languages to its social media analytics. In addition to English, companies can monitor, analyze and respond to customers speaking in German, French and Spanish.

 
PRLog - May 28, 2012 - Repustate (http://www.repustate.com), a Toronto-based natural language analytics firm, has expanded its service beyond English and into French, Spanish and German to better serve its international customers.  

The new service helps multinational corporations compare comments and complaints across markets and helps these corporations deliver a superior level of customer service.

Repustate realizes there are people in this world whose first language is not English, and is one of a only a few companies that can serve its customers better by offering analytics in more than one language. The expanded service was launched on May 4th, and is already being used by several Repustate clients.

“The new service appeals to a broader customer base. We’ve noticed that more than 50 per cent of our customers are outside North America. We want to keep expanding internationally and Repustate’s goal is to add more languages, with Arabic being the next one,” says co-founder Martin Ostrovsky.

Repustate specializes in the processing of web and social media content. With an open and free API, the company provides social media marketers and researchers with the tools they need to analyze and extract key insights from social media all over the web and create effective marketing strategies based on their findings.

The company has developed semantic and sentiment tagging in multiple languages and categorizes social media data into questions, complains and compliments, so clients will know who to respond to and how to respond.  

Ostrovsky says, “Our solution can help customers in all sorts of industries across the globe. With our new services, they can address the needs of all their clients no matter where they are.”

--- End ---

Click to Share

Contact Email:
***@repustate.com Email Verified
Source:Repustate
Country:Canada
Industry:Software
Tags:social media, analytics, crm, saas
Shortcut:prlog.org/11886117
Disclaimer:   Issuers of the press releases are solely responsible for the content of their press releases. PRLog can't be held liable for the content posted by others.   Report Abuse

Latest Press Releases By “

More...

Trending News...



  1. SiteMap
  2. Privacy Policy
  3. Terms of Service
  4. Copyright Notice
  5. About
  6. Advertise
Like PRLog?
9K2K1K
Click to Share