The award is given annually to recognize a registered nurse involved in direct patient care at Metro Health who has demonstrated exceptional nursing practice. Candidates are nominated by their peers. Metro’s Professional Nursing Council evaluates nominations based on the nurse’s ability to deliver outstanding care, stimulate critical thinking in her or her peers, provide continuous assistance, serve as a mentor and positively influence the work of the entire healthcare team.
Croff joined Metro Health in September 1999 and currently works as a registered nurse in the Surgery Preparation and Recovery Department. She holds a degree in bachelor in science of nursing from Ferris State University.
Her nomination form noted: “This nurse is an excellent example of how to be a great patient advocate. She is able to look at the patient situation and is able to identify and anticipate immediate and future needs of each and every patient and in turn go above and beyond.”
The nomination goes on to point out multiple examples of how Croff has provided outstanding direct care to patients including, picking up and delivering medications to patients, helping a patient afford much-needed medications, and her willingness to assist whenever needed, even on her days off.
Additionally, the nomination form stated: “Croff provides mentorship to her peers on a regular basis. I personally seek this nurse out because I have learned so much from her already in the past. She sets positive examples for peers, new hires and students. Because of her former emergency room experience, she is able to demonstrate how to think quick on your feet in emergent, stressful situations.”
About Metro Health Hospital
Metro Health is a regional health-care organization with a 208-bed general acute care osteopathic teaching hospital and 12 neighborhood outpatient centers, serving more than 250,000 patients in Kent and surrounding counties. Metro, which earned status as a Top 100 Hospital for three consecutive years, offers a broad range of services, including hospital inpatient and outpatient services, emergency, surgery, cancer, cardiology, intensive care and rehabilitation. Physician, therapy and diagnostic services are offered in its 12 neighborhood centers. Metro’s work is supported by the Metro Health Hospital Foundation, which is a charitable organization dedicated to improving the health and well being of the West Michigan community through philanthropy. For more information, visit www.metrohealth.net.