Recognizing that social media has emerged as a major customer service platform over the past half decade, CXSM is designed to tackle some of today’s most complex and persistent social media questions. With topics such as “Twitter the New Complaint Department,”
The final agenda for the event is currently available on the website, http://www.cxsocialmedia.com and early bird specials are available until Friday July, 13, 2012.
In addition to major brands, Customer Experience in Social Media is collaborating with over 15 media partners including major websites such as Social Media Today (www.socialmediatoday.com)
Customer Experience in Social Media is an extension of Customer Management IQ’s flagship event, Customer Experience Summit, which takes place May 21 – 23rd in Miami.
For more information about the event please contact Lawrese Brown (Lawrese.brown@
Customer Management IQ, a division of IQPC, is dedicated to providing practical, detailed information through conferences, training programs, webinars, and our biweekly e-newsletter. By providing accurate, objective, and up-to-date developments and trends in various industry Customer Management IQ enables companies and organizations to remain competitive, profitable, and successful. www.customermanagementiq.com