Scott Manning, partner at ScottMadden, and Tina Krebs, director at ScottMadden, presented “Integrating Business Partners into your HR Shared Services Model.” This interactive, practical workshop stressed the role of a business partner to the success of the shared services service-delivery model. The discussion offered strategies and tactics for transforming the business partner role to fit a shared services model and provided methods to evolve the business partner role as HR shared services grows.
Additionally, Mr. Manning and Mrs. Krebs presented “Human Resources Shared Services Benchmarking Study—How Do You Compare?” This presentation provided a brief overview of a study designed by ScottMadden and facilitated by APQC. This report provided reliable, comparative benchmarking data that attendees could use to validate their operation’s performance to senior leadership to improve overall efficiency and effectiveness of HR shared services.
“ScottMadden initiated the Human Resources Shared Services Benchmarking Study in 2011, because we found focused HR shared services metrics for up-and-running operations to be lacking.” stated Mr. Manning. “The reaction to our HR Shared Services & Outsourcing Summit presentation was extremely positive and provided a strong indication that this survey will fill a void for HR shared services practitioners.”
Doug Utley, partner at ScottMadden, presented “The Business Case for Shared Services.” This discussion focused on ScottMadden’
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About ScottMadden, Inc.
ScottMadden is a management consulting firm delivering customized, practical solutions for clients in energy, clean tech and infrastructure, corporate and shared services, and the federal government. Our collaborative, small-team approach, coupled with deep content knowledge, experience, and insight, delivers an exceptional consulting experience and superior results. To learn more, visit www.scottmadden.com | Twitter | Facebook | LinkedIn