Customer Service TV launches 'Expert Series' with Bill Price of Best Service is No Service fame

May 22, 2012 - PRLog -- The Expert Series from Customer Service TV is a new digital product for professionals and business leaders who want to implement the methodologies of top experts in their own organisations. The first Series, launched this month, features expert Bill Price and teaches how to apply his well-known 'Best Service' principles to make customers happy.
The first video in the series, shown below, can be downloaded free from http://www.csuktv.com/expert-series
http://www.youtube.com/watch?v=x2GOl9-qKZ4



Companies can use the bite-sized video tutorials in their internal training programmes or on intranet sites to teach and encourage customer service best practice.

The material is broken down in to ten videos and includes content from Bill's best selling book 'The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs' as well as insights from his forthcoming book on customer happiness.

About the expert
Bill spent 20 years in customer care and services management, including working with Tom Peters at McKinsey & Company, before becoming Amazon's first Vice President of Global Customer Service.  Whilst there Bill worked with Jeff Bazos to set up Amazon's renowned 'Best Service is No Service' culture that led to Bill co-authoring the best-selling book based on the same key principles.