New Hosted Multi Media Contact Centre Launched

May 21, 2012 - PRLog -- A new hosted multi media contact centre is to be released from Virtual Voice Services.

The new solution will provide Voice, Web Chat, Email Management, Fax routing, SMS and video all from a single application that is 100% browser based.

The solution also provides fully integrated predictive dialler, advanced IVR with NLP plugin and call and screen recording - Basically the most advanced solution on the planet on a cost per user per month model.

The new hosted multi media contact centre from Virtual Voice Services is designed to really super charge your customer service and sales operations by providing the very best tools to all areas of your business.

The new solution can be localized to provide an interface in Italian, French, German, Spanish and Chinese, other versions are currently also due for release soon.

The market will be rocked by this solution due to the low cost, fast set-up and adavanced functionality.

Why not book your demo by calling 0844 310 4635 or visit www.virtualvoiceservices.co.uk