Southern Housing Group decided it was time to move networks when the demand for improved services outgrew the previous provider with needs such as high-definition video conferencing. hSo was able to provide a network that improved current services as well as allowed for scalability for the future technical needs of the group.
Governance requirements meant that the group was obligated to send out its complex project specifications to tender, bringing in a third-party IT consultant to draft the tender document. Out of as many as 23 other suppliers, hSo was the top-scoring supplier and won the contract due to its ability to offer upgraded technology, increased speed, low latency and an end-to-end managed service while remaining cost effective.
Chris Evans, Managing Director at hSo, said of the win, “The economic climate over the last few years has meant that many businesses have not been able to invest in updating or expanding their IT infrastructure and that the existing infrastructure is no longer fit for purpose. hSo’s product and service portfolio has been designed to enable businesses, like Southen Housing Group, to upgrade to the latest technologies with more capacity whilst saving money compared to the existing solutions. In today’s environment more for less is a compelling proposition.”
Alan Thew, IT Service Delivery Manager at Southern Housing Group, said of the transition, “Our overall customer experience has been fantastic. The whole experience was everything we said we wanted from a provider. With our previous supplier we had to do everything, but with hSo we don’t have to worry about a thing, they deal with all the complex stuff.”
Southern Housing Group is also looking at potential future projects around SIP Trunking and hosting. “I am very confident that as our requirements change hSo has the infrastructure in place to support our changes,” says Thew.
hSo is a UK managed network service provider with carrier independent inter-site and Internet connectivity, telephony and data centre services, including server virtualisation. hSo specialises in bespoke cloud delivery solutions for voice, data and security services. hSo is the trading name of HighSpeed Office Ltd. For further information visit www.hso.co.uk or follow updates on Twitter at @hSo.
About Southern Housing Group
Southern Housing Group Ltd is a non-profitmaking housing association, governed by an independent board whose members work together to provide high quality, affordable homes for a wide range of people. The Group is based mainly in London and the south of England, and manages over 24,000 homes. For more information visit www.shgroup.org.uk.
A PDF copy of the press release can be found here: http://www.hso.co.uk/