An independent health plan formed by Dr Nissan Kahen and his brother, Parvis “Paul” Kahen in 2003, Citizens Choice continues to gain financial momentum and posted record net profits for the year-ended December 31, 2011. As exhibited in the Company’s December 31, 2011 year-end audited financial statements (available via the California Department of Managed Healthcare’s public website), the Company’s year-over-year membership base grew by approximately 26 percent.
A key driver of this membership increase was primarily attributed to Citizens Choice’s attractive benefit offerings throughout the Los Angeles, Orange, and San Bernardino Counties as well as being widely received via its previous expansion to Riverside County in 2011, says company COO, Elizabeth Tejada.
“Citizens Choice has highly regarded customer service team members who go above and beyond every day to provide excellent customer service to our member,” states Ms. Tejada. “In addition, our provider services team has been instrumental in continuing to provide excellent service and acclimating provider partners to CCHP and its benefits.”
Ms. Tejada said since its inception, Citizens Choice has grown organically one member at a time by fostering, and continuing to maintain, strong ties to the Medicare and Medicare/Medicaid beneficiary communities it serves via its highly dedicated employees, provider and sales networks and its Member Services “customer-
As to the Company’s net income, Citizens Choice remains the “best-in-class”
About Citizens Choice Healthplan HMO
Citizens Choice Healthplan HMO (“CCHP”) was established June 2003 and commenced operations in July 2005 to arrange for healthcare services to Medicare beneficiaries. The Company offers a full array of Medicare Advantage products to its beneficiaries residing in Los Angeles and Orange Counties as well as in the Inland Empire. CCHP’s members generally receive all of their healthcare coverage through the Company’s physician and specialist networks, except in certain emergency situations. As of December 31, 2011, CCHP employed 119 full-time staff all of which are based at the Company’s headquarters in Cerritos, California.